Cloud PBX & Unified Communications
A Phone System That Keeps Your Business Talking, Growing And Winning.
Enterprise-grade calls, video and messaging – minus the big-telco headaches. Spin it up in minutes, scale on demand, pay only for what you need.
What is a Cloud PBX?
Today, a Cloud PBX is more than just a phone system—it's the front door to your business. It shapes your customer's first impression, handles the direction of every format of conversation, and gives you deeper insights and greater control than any other business tool. From AI-driven call handling and seamless CRM integrations to detailed analytics and omnichannel messaging, we deliver it all through one unified platform.
Explore our core features
Naturally Unified Communication
Bring all your customer interactions—WhatsApp, SMS, Facebook Messenger, and website chat—into one unified inbox. Track conversations seamlessly across channels without juggling multiple apps or missing context.
Elevate conversations instantly, turning messages into calls or tickets in a single click. Omnichannel messaging keeps your team efficient and your customers consistently satisfied, creating a smooth, uninterrupted service experience.
Cloud PBX → Omnichannel Messaging
Reachable, Reliable, Professional Numbers
Your inbound numbers set the tone for customer interactions, letting clients connect easily—whether it’s a local, 1300, or 1800 number. Easily manage call flows based on location, time, or caller importance, making sure every call finds the right person quickly.
No more hassle when adding or porting numbers—changes are instant, and setup is straightforward. Your numbers scale seamlessly as your business grows, ensuring you're always reachable, responsive, and professional.
Cloud PBX →Inbound Numbers
Instant Answers with Intelligent AI Agents
Give your customers the convenience of immediate, round-the-clock responses with our AI voice agents. These virtual assistants provide natural, human-like conversations, quickly capturing the reason for the call and routing it effectively, all while maintaining exceptional caller experience.
Reduce wait times, improve customer satisfaction, and let your staff focus on high-value interactions. Our AI technology adapts to your business needs, growing smarter with every interaction.
Cloud PBX → AI Voice Agents
Build Smarter Call Flows, Visually
Take complete control of your call flows with our intuitive drag-and-drop builder. Quickly create complex routing rules, IVRs, call queues, and custom schedules without needing a line of code.
Test scenarios easily and safely, refining your setup until it's just right. With visual call flow management, you're always in control, ensuring customer calls get answered faster and more efficiently every time.
Cloud PBX → Visual Call Flow Builder
Actionable Insights at Your Fingertips
Real-time insights and easy-to-read reports keep you informed about your phone system's performance. Track service levels, wait times, call abandonment rates, and agent efficiency through clear visual dashboards.
Quickly identify trends, optimise staffing, and boost productivity by addressing issues proactively. Data-driven insights help you make informed decisions, keeping your business agile and responsive.
Cloud PBX → Call Analytics Dashboard
Seamless Collaboration, Anywhere, Anytime
Empower your teams to connect effortlessly through integrated HD audio and video conferencing. Host team meetings, client presentations, or brainstorming sessions from any location with ease and reliability.
Share your screen, record calls, and invite external participants instantly with a simple link. It's collaboration made easy, improving your team's efficiency and effectiveness no matter where they are.
Cloud PBX → Conference & Video Calls
Connect To Your Tech Stack
Discover apps and integrations that works with our Phone System to drive productivity and greater user experience
SMS Integration
Send and receive business SMS/MMS messages directly from the user apps of your Phone System.
FB Messenger
Microsoft Teams
Reach 2 billion active WhatsApp users and manage your WhatsApp chats
as a team.
Zoho Desk
Bring calls to your ticketing system and create more context for customer calls by integrating your business phone system with Zoho Desk.
Hubspot
Zendesk
Salesforce
Oracle Hospo
MS Outlook
Odoo
Zoho CRM
| Feature / Plan Comparison | Enterprise | Ultimate |
|---|---|---|
Inbound Call-Centre Suite ACD, skill-based routing, Queue Panel, Wallboard, SLA, Scheduled Call Reports | ✔ | ✔ |
| Omnichannel Messaging SMS, WhatsApp and FB Messenger & Live Chat | ✔ | ✔ |
| Software Integration CRM/Help-desk & Microsoft integrations | ✔ | ✔ |
| Video Calling & HD Video Schedule Meets, Dial-in by phone, Conference Calls | __ | ✔ |
| Active Directory / Entra ID Sync & SSO | __ | ✔ |
| Softphone Client SDK Embed voice/video in your own apps | __ | ✔ |
| Disaster-Recovery PBX Hot standby in the cloud | __ | ✔ |
Book your Free
Call Flow Review
Book in a Discovery Call with one of our VOIP experts for a comprehensive deep dive into your current phone system,
with an actionable plan to make it epic!
