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Internet Services

  Reliable Internet For  
​ Australian Enterprise 

From the National Broadband Network to enterprise-grade fibre, and rural bandwidth solutions, Ecotel has you covered with connectivity tailored for Australian businesses.

We offer NBN plans, dedicated business fibre, and wireless broadband options – all with local support and a focus on performance.

Our NBN plans come with unlimited data by default – so you can video conference, upload/download large files, and run cloud apps without worry. We offer a range of speed tiers suitable for business needs, including the standard 50/20 and 100/40 plans, and even higher tiers (up to 250 Mbps or 1000 Mbps downloads) in areas where available. We’ll help you choose the right speed for your office size and usage.

Business Traffic Priority

We can provide plans with business-grade traffic classes (like NBN’s TC2) which deliver more stable speeds and lower latency, ideal for critical applications and VoIP.

Static IP & Network Features

All business plans come with an option for a static IP address (useful for servers, remote access, etc.). We also support VLANs, advanced routing, and can assist with secure VPN setups between your sites.

99.95% Uptime Targets

Our network design and partnership with NBN Co focus on reliability. We target 99.95% uptime on select business connections, and offer 4G backup solutions to instantly take over if the wired link ever goes down (see our Mobile Broadband service below for backup details).

Local Support & Fast Fix

Should anything go wrong, our Australian support team is on standby. We have escalation paths with NBN Co for business faults, and we’ll manage the fault lodging and resolution process for you. Our goal is minimal disruption – we know your internet is mission-critical.

Not sure what NBN tech you have? No worries – use our address checker below to find out and see what speeds you can get.

FTTN (Fibre to the Node)

FTTP (Fibre to the Premises)

FTTC (Fibre to the Curb)

HFC (Hybrid Fibre Coaxial)

Fixed Wireless

Satellite

No matter how you’re connected, we can service You

The National Broadband Network (NBN) is the backbone of Aussie internet, and we provide business-grade NBN plans on all available technologies.

Plug Into Business Fibre

When you need guaranteed performance and ultra-fast speeds, our Business Fibre is the answer. This is a dedicated fibre optic connection from your premises to the network, offering symmetric speeds (the same upload as download) and enterprise-grade reliability.

If your address is serviceable for NBN Enterprise Ethernet, we can often leverage that with a $0 installation on a 36-month term (subject to site qualification – we’ll check for you). For other areas, we work with multiple carriers (like Vocus, Telstra Enterprise, and others) to get fibre to you at the best price.

Blistering Speeds

Choose from 100 Mbps, 250 Mbps, 500 Mbps, 1000 Mbps, or even up to 10 Gbps plans. We’ll tailor a solution whether you’re a small office or a data-hungry enterprise. Fibre gives you the capacity for big data transfers, HD video conferencing, and multiple concurrent users without breaking a sweat.

Symmetrical & Unlimited

Downloads and uploads are equally fast – important for businesses that upload to cloud services, run servers, or transfer large media files. All fibre plans are unlimited data, of course.

1:1 Contention

Unlike residential connections, your business fibre isn’t shared with the neighbours. It’s a 1:1 contention service, meaning the bandwidth is all yours, all the time. This yields consistent throughput even at peak times.

Guaranteed Uptime & SLAs

We back our fibre with a strong Service Level Agreement. Expect 99.95% uptime guaranteed – that’s less than 4.5 hours of downtime per year. And in the rare event of an outage, we offer rapid restoration targets (often within 4 hours for critical faults). We know every minute counts for your business.

Prioritised Support

Fibre customers receive priority support and a dedicated account manager. You also get access to 24/7 Australian-based technical support. If there’s an issue at 3 AM, we’re on it.

Flexible Plans

Need to burst or upgrade speed temporarily? Our plans are flexible – you can scale up bandwidth for a busy season or project, then scale down, often without new construction. We can also offer redundant links for ultra-critical sites – e.g., two fibre paths via diverse routes/carriers, for absolute peace of mind.

Multi-site Connectivity

Using our fibre, we can create a private network between your offices (point-to-point or MPLS-style networks). This is great for securely linking multiple branches or linking to cloud infrastructure, with the high performance of fibre.

Book a Site Inspection

Consistently Fast Speeds

In 4G coverage, typical download speeds range from 20–100 Mbps, with 5G areas delivering even higher speeds. Plenty for video conferencing, CCTV, M2M connections or cloud apps on the go.

Flexible Data Plans

Choose from a variety of data allowances (e.g., 10GB, 50GB, 200GB, etc.) to suit your use case. Plans come with flexible options like data pooling – if you have multiple mobile broadband SIMs with us, their data can be pooled and shared across all devices (no one’s data goes to waste). Or data banking – unused data rolls over to the next month (up to a cap), so you have a buffer for busy months. We’ll recommend the best setup based on your needs.

M2M Device Compatibility

Use our SIM in your tablet, laptop, 4G router, or portable hotspot. We can also provide hardware like rugged 4G Wi-Fi modems or enterprise-grade cellular routers for office backup. Pop one of these routers in your network rack, and if your primary internet ever goes down, it will automatically switch to 4G mode to keep you online.

Large Data Pooling Options

For mission-critical applications, ask about our MBB large data options (these have a generous full-speed data allowance and then shaped speed beyond that). This ensures your backup never runs out of data.

Mobile Broadband

Need internet on the go or a backup
connection? Our Mobile Broadband
solutions deliver internet via the
mobile network – ideal for remote work,
travel, or as a failover for
your primary link.

Check all available internet connection types

Mobile Broadband Coverage Map

Telstra Wholesale