Power Up Your Call Centre With Our Next-Gen Omnichannel PBX
Call Centre Solution puts enterprise-grade routing, live dashboards & an AI-powered Auto Dialler straight into your call environment, so your team can help more customers and close more deals.
Smart Routing
Skill-based ACD with VIP and multi-level IVR moves callers through quickly, minimising wait time.
Real-Time Control
Live Queue Panel and Wallboard show SLA targets, current wait times and agent status instantly.
Built-in Analytics
AI Power Dialler
AI auto-dials multiple leads per agent, skipping idle rings to maximise productive talk-time.
Triple your outbound productivity with our AI-powered dialler
The integrated 3-in-1 Auto Dialler (Progressive, Power & Agent-less) automatically calls numbers from your campaign list, skips busy tones/voicemail, and connects answered calls to the next free agent—slashing idle time and scaling outreach effortlessly. Built-in AI optimises pacing, detects answering machines, and can drop a pre-recorded voicemail when no one picks up.
| Plan | Inbound ACD | AI Power Dialler | SLA Wallboard |
|---|---|---|---|
| Essentials | ✓ | — | Basic |
| Pro | ✓ | ✓ | Advanced |
| Enterprise | ✓ | ✓ | Advanced + HA |
Ready to boost answer rates and smash your SLA?
Start a 30-day trial or book a tailored demo with our call-centre specialists today.
Get Set Up Fast
Follow our step-by-step guides or raise a ticket—our Aussie support has your back.
